I am new to private practice and not completely familiar with the billing and coding process. Will PMB do my billing?
As an administrative entity, PMB cannot bill on behalf of a medically trained clinician. We are however, able to offer advice and guidance to new practitioners based on sound and proven billing protocols. Any claim form submission would at minimum need to have all the required ICD-10 codes along with the necessary procedure descriptions. Based on that, we can offer guidance on appropriate billing. We will not amend or alter claims in any way once received, unless there is prior consultation with the relevant provider.
I have a dedicated receptionist or practice manager – will I still need them?
Absolutely. The frontline of your business is one of the most important facets of your practice and PMS’s role will be to support that function and not replace it. The day-to-day administrative tasks will still be managed by your receptionist/practice manager at the front-end. We take care of the back-end: from accounts and payments management to reducing bad debt and liaising with the various medical aids – all of these activities and actions are recorded in the form of notes and reports taking the guesswork out of what was actually done and what the current status is of a claim, medical aid account or patient interaction.
I have a dedicated receptionist or practice manager – will I still need them?
Absolutely. The frontline of your business is one of the most important facets of your practice and PMS’s role will be to support that function and not replace it. The day-to-day administrative tasks will still be managed by your receptionist/practice manager at the front-end. We take care of the back-end: from accounts and payments management to reducing bad debt and liaising with the various medical aids – all of these activities and actions are recorded in the form of notes and reports taking the guesswork out of what was actually done and what the current status is of a claim, medical aid account or patient interaction.
How do you handle the write-offs on my behalf?
Although we do direct all our efforts towards minimising your practice bad debt, it is not always possible to eradicate such bad debt and it forms part of any going concern where up-front payment is not guaranteed. Only after we have exhausted all collection avenues do we request that an account be written off. All write-offs are done in accordance with each practitioner’s requirements and consent.
What if I choose to bill at different rates?
Thanks to the flexibility of our software, we are able to manage collections and submissions to meet individual billing requirements, be they at scheme rates, PMB rates or at a custom-defined billing structure.
My practice is new and my bank account information is not yet registered with the various schemes. Can you Help?
The initial bank account registration process (as well as any bank account changes/updates) can be a tedious and drawn-out affair. We can manage that process on your behalf for a once-off fee.
Fund Registration
We assist with the cumbersome but important task of registering your practice with all the major medical schemes.
Billing policy advice and guidance
We offer expert advice and guidance regarding the optimal billing policy for your medical practice
Do you provide new private practice step by step guidance?
Everything you need to know when setting up a new practice
Collection of outstanding and unpaid accounts
Should you have your own Accounts staff:
Auditing Age Analysis to provide detailed report to assist Accounts Staff
Additional guidance or assistance with follow up where required
Additional services or training to be discussed where required.
Precise Medical Billing is one of the most reputable medical device supply chain companies in South Africa, Our goal is to provide quality health care products to the African continent to improve patient outcomes and redefine quality of life.
We partnered with market leaders in diagnostics and imaging manufacturing companies.Our specialty range from medical laboratory equipment's to breast and skeletal health.
